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    Before contacting Technical Support, please check that you have:

    1. Read the relevant service guide:

    2. System requirements for your PDA or phone

    3. Searched our Frequently Answered Questions

    Important note: 'Setup failed' error

    If you are having problems installing your .rps file, please see the explanation and solution in our FAQ. Thank you.

    If you have tried all these resources and still cannot find your answer, please email us.

    Customer Service is also available live on the following Instant Messenger Clients:

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    Icons will show colored-in for online, grayed-out for offline.